BHE Uni Ambassador, Referral & Rewards Policy

1. Purpose

This policy outlines the rules, eligibility requirements, referral procedures, GDPR obligations, reward payments, and compliance standards applicable to participants in the BHE Uni Ambassador, Referral & Rewards Programme.

The purpose of the programme is to encourage genuine referrals and support prospective students seeking access to higher education opportunities within the United Kingdom.

2. Ambassador Programme Overview

Participants may earn rewards through the following levels:

Level 1 – Lead Referral Rewards

Reward:

• £10 per qualified lead

No maximum limit applies, subject to compliance checks and fraud prevention measures.

Level 2 – Enrolment Rewards

Reward:

• £500 for eligible UK Home Student enrolments

Rewards are payable only following successful enrolment verification and compliance approval.

3. Eligible Student Categories

For UK Home Fee and Student Finance eligibility, referred individuals may include:

• British Citizens
• Irish Citizens
• EU Citizens with eligible immigration status
• Settled Status Holders
• Pre-Settled Status Holders (subject to current Student Finance regulations)
• Indefinite Leave to Remain (ILR) Holders
• Refugees
• Humanitarian Protection Holders
• Ukraine Scheme individuals (subject to funding regulations)
• Other categories recognised by Student Finance England or relevant funding authorities

Eligibility is determined solely by the relevant university, college, and funding authority.

BHE Uni does not guarantee admission, funding eligibility, or student finance approval.

4. Qualified Lead Requirements

A lead will only be considered valid where:

• The individual has provided consent to be contacted by BHE Uni
• Full and accurate contact details have been supplied
• The individual has expressed a genuine interest in higher education opportunities
• The lead has not previously been registered within BHE Uni systems
• The lead has not been submitted by another ambassador or referral source
• The lead satisfies minimum programme eligibility requirements

BHE Uni reserves the right to determine whether a lead is valid.

5. Duplicate Lead Policy

Duplicate referrals are not eligible for rewards.

The CRM system records:

• Name
• Email Address
• Mobile Number
• Submission Date and Time

The first valid submission recorded within the CRM system shall be recognised as the official referral source.

Any subsequent submissions relating to the same individual shall be rejected.

Where disputes arise, BHE Uni reserves the right to determine referral ownership at its sole discretion.

6. Fraud Prevention & Acceptable Conduct

The following activities are strictly prohibited:

• Submitting fake or fabricated leads
• Self-referrals
• Creating duplicate accounts
• Using false or misleading information
• Manipulating referral data
• Claiming rewards dishonestly
• Purchasing leads
• Sending unsolicited bulk messages or spam communications
• Collecting personal information without consent
• Using automated tools to generate referrals

BHE Uni reserves the right to:

• Suspend or terminate participant accounts
• Cancel pending rewards
• Recover rewards paid in error
• Remove participants from the programme
• Pursue legal action where appropriate

7. GDPR & Data Protection Compliance

All participants must comply with UK GDPR, the Data Protection Act 2018, and all applicable privacy legislation.

Consent Declaration

Before submitting any referral, participants must confirm:

“I confirm that I have obtained the referred individual's explicit consent to share their personal information with BHE Uni for educational guidance, university admissions support, and related communications.”

BHE Uni reserves the right to request evidence of consent where necessary.

Personal Data Collected

• Full Name
• Email Address
• Telephone Number

Purpose of Processing

Personal data may be used for:

• Educational advice
• University applications
• Admissions support
• Recruitment communications

Data Storage

Personal information will be securely stored within BHE Uni systems and processed in accordance with applicable privacy laws.

Rights of Individuals

Individuals have the right to:

• Access their personal data
• Request correction of inaccurate information
• Request deletion of personal data
• Restrict processing where applicable
• Withdraw consent at any time

8. Reward Payment Policy

Lead Referral Rewards

Payment will be issued following:

• Lead validation
• Completion of compliance checks
• Confirmation that the lead is eligible for UK home fee
• Confirmation that the lead has a genuine interest in studying
• Confirmation that the lead meets Student Finance England eligibility requirements

Expected payment timeframe:

• Within 3–5 working days

Enrolment Rewards

Rewards become payable only when:

• The student has successfully enrolled
• University enrolment has been verified
• Student finance England funding has been approved and received by the university partner
• The university partner has paid BHE Uni for the referral
• No refund or chargeback risk applies
• The student remains actively enrolled as confirmed by the institution
• Has not been withdrawn, cancelled, deferred, or rejected
• Remains eligible under the institutional agreement for commission payment

Expected payment timeframe:

• Payment will be issued only once BHE Uni has received payment from the university partner, following all the above confirmations.

The reward will be paid in 2 installments as follows:

• 1st installment when we receive the 1st payment from the university (typically 3–6 months after enrolment)
• 2nd installment when we receive the final payment from the university (typically 9–12 months after enrolment)

These timeframes are indicative and may vary depending on:

• Student Finance England (SFE) approval dates
• When the university partner makes its commission payment to BHE Uni

9. Payment Methods

BHE Uni may issue rewards through:

• BHE Uni Digital Gift Cards
• Bank Transfer
• Other approved reward methods

BHE Uni reserves the right to determine available payment methods.

11. Tax Responsibility

Participants are solely responsible for declaring any taxable income arising from rewards received.

BHE Uni accepts no responsibility for personal tax liabilities.

12. Audit Rights

To ensure programme integrity and compliance, BHE Uni reserves the right to:

• Audit referral submissions
• Request evidence of consent
• Verify lead authenticity
• Investigate suspected fraud or misuse

Failure by an ambassador to cooperate with an audit or investigation may result in suspension from the Ambassador & Rewards Programme and/or withholding or cancellation of reward payments.

13. Complaints Procedure

Complaints relating to referrals, rewards, eligibility, or programme administration should be sent to:

Email: ask@bheuni.io

BHE Uni aims to acknowledge complaints within 5 working days and respond within 20 working days, where reasonably possible.

14. Programme Amendments

BHE Uni reserves the right to:

• Modify reward amounts
• Amend programme rules
• Suspend or terminate the programme
• Reject referrals that do not satisfy compliance requirements

Material changes will be published on the BHE Uni website, app, or referral portal and will take effect from the stated effective date.

15. Final Decision

All decisions relating to:

• Lead validity
• Duplicate submissions
• Reward eligibility
• Compliance matters
• Fraud investigations

shall be made by BHE Uni.

BHE Uni's decision shall be final.

16. Governing Law

This policy shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

BHE Uni

Telephone: 020 3318 9380
Email: ask@bheuni.io
Website: www.bheuni.io
www.bheuni.uk

Programme Support:
Ambassador & Rewards Team